Shipping policy

Orders are processed Monday through Friday, 9:00 a.m. to 5:00 p.m. CST.

All orders are processed Monday through Friday, excluding holidays. Orders are typically processed within 1–3 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.

Domestic Shipping (United States)

  • We ship to all U.S. states.

  • Standard shipping usually takes 3–7 business days after processing.

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • We use reliable carriers such as USPS, FedEx, or UPS to ensure your order arrives safely.

  • Once your order ships, you will receive a tracking number to monitor its progress.

International Shipping (Coming Soon)

  • Currently, we only ship within the United States.

  • We plan to offer international shipping in the future. Shipping costs, estimated delivery times, and customs fees will vary by destination.

  • Customers outside the U.S. will be responsible for any applicable customs duties, taxes, or import fees.

  • Stay tuned for updates — we will provide detailed instructions and rates as soon as international shipping becomes available.

Shipping Restrictions

  • We cannot ship to P.O. boxes, APO/FPO addresses, or certain restricted locations.

  • Orders with incomplete or incorrect addresses may be delayed or returned; we are not responsible for undeliverable packages due to incorrect information.

Order Tracking

  • After your order is shipped, you will receive an email with a tracking number.

  • You can track your package online through the carrier’s website.

Returns & Exchanges

  • Ph Gym wants you to love your purchase! If you are not satisfied, please contact us within 14 days of receiving your order to arrange a return or exchange.

  • Items must be in original condition, unworn, and with all tags attached.

  • Customers are responsible for return shipping unless the item is defective or damaged.

  • Once we receive your return, we will process your refund within 5–7 business days.

  • Orders are shipped in eco-friendly packaging whenever possible.

  • Please allow for minor delays during peak holiday periods.

  • If you have any questions regarding your order or shipping, contact us at  contact@ph-gym.com.